Published by ReCo | AUGUST 2026

AI and Health Search in 2026: What Health Organisations Need to Know

How Australians now search for health information, what AI cites, and what you must do to stay visible.

Abstract 3D render of translucent green glass spheres and organic forms on a pale background.

How Patients Find Information Has Changed

44%

Of all Australians asked AI for medical advice

35%

Used AI for a second opinion on their doctor

27%

Shared personal medical data with AI

Traffic to authoritative health sites is falling, while AI-assisted misinformation rises.

Between 2024 and 2026, health search in Australia changed shape. AI systems now synthesise answers instead of returning links, and users often never leave the search interface: around 60% of searches end without a click, rising past 80% when an AI Overview resolves the query.

Abstract illustration of a human head in profile rendered as horizontal thermal wave bands, in violet and peach, representing AI-mediated health search.

01

Patient Behaviour Shift

02

Brand Visibility Shift

03

AI Citation Checklist

1

Patient Behaviour Shift

KEY FACTORS

Access & Cost

27%

Delayed or did not see a GP when needed

7.7%

Delayed or did not see a GP because of cost

44%

Of all Australians asked AI for medical advice

BEHAVIOURS

Do Australian People Trust AI?

Australians generally accept or tolerate AI

Australians generally accept (42%) or tolerate AI (28%), but few approve (16%) or embrace (7%) it.

Trust and acceptance depend on the AI application

People tend to have faith in the capability and helpfulness of AI systems, but are more sceptical of their safety, security, and fairness.

01

02

03

1

Patient Behaviour Shift

KEY FACTORS

Access & Cost

27%

Delayed or did not see a GP when needed

7.7%

Delayed or did not see a GP because of cost

44%

Of all Australians asked AI for medical advice

BEHAVIOURS

Do Australian People Trust AI?

Australians generally accept or tolerate AI

Australians generally accept (42%) or tolerate AI (28%), but few approve (16%) or embrace (7%) it.

Trust and acceptance depend on the AI application

People tend to have faith in the capability and helpfulness of AI systems, but are more sceptical of their safety, security, and fairness.

01

02

03

1

Patient Behaviour Shift

KEY FACTORS

Access & Cost

27%

Delayed or did not see a GP when needed

7.7%

Delayed or did not see a GP because of cost

44%

Of all Australians asked AI for medical advice

BEHAVIOURS

Do Australian People Trust AI?

Australians generally accept or tolerate AI

Australians generally accept (42%) or tolerate AI (28%), but few approve (16%) or embrace (7%) it.

Trust and acceptance depend on the AI application

People tend to have faith in the capability and helpfulness of AI systems, but are more sceptical of their safety, security, and fairness.

To maintain visibility and trust online, Australian health organisations must rebuild their content for AI reading, within strict TGA and AHPRA rules.

Discuss how we can support your organisation.

To maintain visibility and trust online, Australian health organisations must rebuild their content for AI reading, within strict TGA and AHPRA rules.

Discuss how we can support your organisation.

To maintain visibility and trust online, Australian health organisations must rebuild their content for AI reading, within strict TGA and AHPRA rules.

Discuss how we can support your organisation.

What We Do

AI-Ready Website

We build your website so AI can read, quote and cite. A system your team can extend without a developer.

Wasteland art installation suspended in a Sydney atrium. Low-angle shot of a multi-story glass building atrium with an intricate installation of orange spheres suspended from the ceiling, representing systematic structure and connectivity. Created by Danling Xiao, Mundane Matters. Copyright ReCo. Photo by Katherine Griffiths for City of Sydney.

Content System

We turn your expertise into a reliable pipeline of high-performing content. Strategy, creative and AI working together.

Wasteland art installation suspended in a Sydney atrium. Low-angle shot of a multi-story glass building atrium with an intricate installation of orange spheres suspended from the ceiling, representing systematic structure and connectivity. Created by Danling Xiao, Mundane Matters. Copyright ReCo. Photo by Katherine Griffiths for City of Sydney.

AI Innovation

We build custom AI-powered marketing systems for your organisation. Research, verification, and content production, all centred on your brand.

ReCo LIVE 2025 team workshop collaborating around a laptop in Sydney. A collaborative team of marketing professionals and business owners gathered around a laptop during an AI and strategy workshop. Photo by Jason de Plater for ReCo. Event supported by the City of Sydney.

What We Do

AI-Ready Website

We build your website so AI can read, quote and cite. A system your team can extend without a developer.

Wasteland art installation suspended in a Sydney atrium. Low-angle shot of a multi-story glass building atrium with an intricate installation of orange spheres suspended from the ceiling, representing systematic structure and connectivity. Created by Danling Xiao, Mundane Matters. Copyright ReCo. Photo by Katherine Griffiths for City of Sydney.

Content System

We turn your expertise into a reliable pipeline of high-performing content. Strategy, creative and AI working together.

Wasteland art installation suspended in a Sydney atrium. Low-angle shot of a multi-story glass building atrium with an intricate installation of orange spheres suspended from the ceiling, representing systematic structure and connectivity. Created by Danling Xiao, Mundane Matters. Copyright ReCo. Photo by Katherine Griffiths for City of Sydney.

AI Innovation

We build custom AI-powered marketing systems for your organisation. Research, verification, and content production, all centred on your brand.

ReCo LIVE 2025 team workshop collaborating around a laptop in Sydney. A collaborative team of marketing professionals and business owners gathered around a laptop during an AI and strategy workshop. Photo by Jason de Plater for ReCo. Event supported by the City of Sydney.

What We Do

AI-Ready Website

We build your website so AI can read, quote and cite. A system your team can extend without a developer.

Wasteland art installation suspended in a Sydney atrium. Low-angle shot of a multi-story glass building atrium with an intricate installation of orange spheres suspended from the ceiling, representing systematic structure and connectivity. Created by Danling Xiao, Mundane Matters. Copyright ReCo. Photo by Katherine Griffiths for City of Sydney.

Content System

We turn your expertise into a reliable pipeline of high-performing content. Strategy, creative and AI working together.

Wasteland art installation suspended in a Sydney atrium. Low-angle shot of a multi-story glass building atrium with an intricate installation of orange spheres suspended from the ceiling, representing systematic structure and connectivity. Created by Danling Xiao, Mundane Matters. Copyright ReCo. Photo by Katherine Griffiths for City of Sydney.

AI Innovation

We build custom AI-powered marketing systems for your organisation. Research, verification, and content production, all centred on your brand.

ReCo LIVE 2025 team workshop collaborating around a laptop in Sydney. A collaborative team of marketing professionals and business owners gathered around a laptop during an AI and strategy workshop. Photo by Jason de Plater for ReCo. Event supported by the City of Sydney.

Let's Work Together

If you're navigating the AI age, you need a marketing system that works. Let's build yours.

Let's Work Together

If you're navigating the AI age, you need a marketing system that works. Let's build yours.

Let's Work Together

If you're navigating the AI age, you need a marketing system that works. Let's build yours.

Health Marketing FAQs

Disclaimer: This briefing was researched using ReCo Content AI, our proprietary agentic content system, and edited by the ReCo team. It draws on published research and regulator guidance from 2024 to 2026. The information provided is for educational purposes only and does not constitute legal, clinical, or regulatory advice. Organisations should consult qualified advisors for guidance on TGA, AHPRA and DTA obligations.